Two people using smartphones for digital payment at a store counter.

Improve your Digital Customer Experience for Better Conversion

In this article, we unpack how to build a successful digital customer experience strategy and craft converting customer journeys.

Core dna team 3/15/25
Featured Posts
The Hidden Truth Behind Customer Pain Points
Ashley Kimler 11/17/24
Unlocking the B2B Ecommerce Customer Journey: Key Insights
Rob Lawson 5/11/22
Customer Satisfaction: Metrics That Actually Matter
Zaac Woodhead 8/6/21
8 Omnichannel Strategies for The Perfect Customer Journey
Dennis 7/5/21
Why Chatbot Fails Happen: Surprising Insights Revealed
Dennis 5/3/21
Two people analyzing digital charts on a tablet and laptop with DXP vs CMS text.
DXP vs CMS: Rethinking Your Content Management Approach
Sam Saltis
4/26/21
Top view of a team meeting with laptops and documents on word of mouth marketing.
Word of Mouth Marketing vs. Influencers: Who Wins?
Melinda Curle
4/2/21
Team holding puzzle pieces symbolizing collaboration and direct to consumer solutions
Are Your Direct to Consumer Solutions Outdated?
Paul Savage
12/11/20
Laptop displaying code next to text 'Tiered loyalty program' on white background.
Tiered Loyalty Programs vs. One-Size-Fits-All Rewards
Emil Kristensen
11/6/20
Black and white image of a crowd of sheep with text about ecommerce personalization.
The Importance of Personalization in Ecommerce
Sam Saltis
10/28/20